The space is easy to identify with massive logos visible from the drop-off forecourt, and once in the terminal, there are numerous signs with the various check-in counters, as well as an abundance of self-service units. There is some coffee-ring staining to the tray table when this is pulled-out but the fact that the mood lighting is quite subdued and dark means that this is only seen after departure when there is more illumination. I love this, as the excruciatingly long taxi times at Heathrow are perfect for catching up on the news. The jam was from a British supplier. Be advised, he’s actually a platinum member and should be admitted accordingly. Personally, as an old school “avgeek”, it was love at first sight for the four-engine Airbus A340 (of which three were flown on that trip, two on Virgin Atlantic and one on South African Airways), so while, yes, the 787 was much newer and had a far better seatback entertainment system than the old, clunky, difficult to use one on the aged A340s, I’d have no problem flying the older A340s as long as they’re still flying. » Special features. Cabins include seating in Upper Class, Prem Economy, and Economy. After departure the cabin crew provide large leather footrests for those customers on the front rows – other seats have the more traditional fold-down facility. It’s not the worst value out there, but customers are unlikely to have the free-flowing web experience that is possible with the often more generous time-based allowances. In hindsight, the concept seems obvious. The blanket is black with brown trim, and this is constructed from the thinner fleece-style material that is becoming popular amongst many global airlines. There are many great reviews of Virgin’s home base Clubhouse lounge, so I’ll be brief. There is also a purpose-built bar area for Premium Economy passengers to pick from which Virgin name the “Wander Wall”. The personal space is excellent. I was one of the last passengers onto the aircraft. Virgin’s famous “wander wall” of snacks and drinks was woefully absent from this flight. Service and food are similar on both airlines, but Virgin Atlantic does have a snack bar available for self-service refreshment, something British Airways only offers in business class. I did appreciate the exceedingly clear preliminary and final boarding announcements made in the clubhouse. One disappointment is the lack of amenities in the toilets, and this constitutes basic pipe soap for today’s flight, and one might expect a little more for this premium cabin. Virgin Atlantic Premium Economy has a 21″ seat width, 38″ leg room, free drinks and free food. The seats are pitched 38-inches apart, which is about average for first class cabins on domestic U.S. airliners. InsideFlyer is a privately funded venture based in Colorado Springs, CO (affectionally—the House of Miles). And that’s where this Virgin Atlantic A350-1000 review ends. My guess is that Premium Economy was introduced because so many companies stopped being willing to pay for Business. She phoned headquarters. Virgin Atlantic hails 22 per cent reduction in aircraft carbon emissions. London to Newark was Virgin Atlantic’s inaugural route (the flight numbers on this route are still VS1 and VS2). The meal tray is delivered around 25-minutes later, and there is a choice of 3 entrées (beef meatballs with pasta, coq au vin and mushroom risotto), and to begin there is an orange and walnut salad and dressing, and a blueberry cake for afters. Virgin must be the last airline in the world still sporting the bizarre custom DC power ports, which require adapters to use. There was no mood lighting, no Wander Wall and no power outlets. This is an appreciably better selection of wine than I’ve experience on any premium economy flight before this. I am in seat 21G which is an aisle seat in the bulkhead row. Fortunately, I have a printed menu and photographs to fall back on. There is no live TV news – however, there is a pretty decent news feed which is updated regularly during the flight with various business, sports and entertainment stories. As Virgin Atlantic doesn’t operate any domestic or short-haul flights, it has a pretty clear-cut baggage policy. Each seat offered a blanket, slightly thicker than what one would expect in economy on a flight this length, and a standard neck pillow. This is one of the better mid-flight snacks I’ve had. The internet service was, well, there. However, I get it that for most others, and especially those younger than myself, the low res screens and those wonky controllers for the A340 seatback entertainment system, are far less desirable than the crisp resolution and touch pad IFE found on newer aircraft. Virgin Atlantic check-in is positioned in Zone A at Terminal 3 at Heathrow. InsideFlyer was created by travelers, for travelers. In Premium Economy, customers can take up to 2 pieces of baggage, and these can each be up to 90x75x43cm (35.5×29.5×16-inches) and 23kg (50lb) in weight. The security staff chatted among themselves while occasionally wafting a wand through the air somewhere near some luggage and shoving it into a machine. Treat yourself to Premium. Overall, while I wouldn’t describe Virgin Atlantic’s Premium Economy as “exceptional”, it’s still very much of a very good & solid product that we’d definitely fly again and again in the future! Brief but very precise info… Thank you for sharing this one. There was no way Virgin would allow this small clerical imperfection to compromise my experience, even one iota. Cheese and crackers are also present, and the butter portion is from a high-street brand. Domestically, this works out great. There is other mainstream programming with a handful of episodes and varied range factual, sport and kids’ options. I requested compensation SkyMiles through both Delta and Virgin Atlantic, but haven’t yet received a response. Premium economy sits between the flat beds of … After dinner I ordered a class of the Otard Cognac. I have no idea what premium economy or Upper Class boarding is normally like, since I was given the dreaded SSSS on my boarding pass. Hopefully more modern aircraft will be introduced on this and other routes soon. says, […] post Virgin Atlantic Premium Economy: A Review appeared first on […]. Did You Know Emirates Offers A Student Discount? » Rome Fiumicino Airport is the first airport in the world to be Certified with the COVID-19 5-Star Airport Rating. The flight departs 30-minutes late from Heathrow due to weather-related ATC issues and arrives into Seattle more or less on time after a journey that is just over 9-hours in duration. The meal service wasn’t by any means exceptional for a long-haul premium economy flight. PE ain’t Upper Class, but I find it of excellent value in terms of comparative comfort with Economy and mileage-earning ability. Virgin Atlantic Premium on the A350. » London Heathrow Airport has been certified as a COVID-19 3-Star Airport. Those looking to book Virgin Atlantic flights using credit card points and frequent flyer miles have a few options. No other coast-to-coast carrier has performance figures that even come close. I was in need of a return flight from Berlin to New York. It is a bit flat if one is to be highly critical, but it is pleasing nonetheless to have a proper cotton cover. The washrooms are outfitted with the usual design for the B787, and like the cabin, this is finished to a good standard. This netted me an additional five points per dollar, on top of the nine SkyMiles per dollar I would earn as a Platinum Medallion. View details. says, […] on June 10, 2019 by Benjamin Alexander De […], Virgin Atlantic Premium Economy: A Review - My Blog The sheer thickness of the padding on these seats was something I hadn’t experienced before. In recent years, transpacific carriers have come to match many of the services Virgin pioneered here. For hand carry, this should be 1 item at a maximum of 23x36x56cm (9x14x22-inches) and 10kg. This afternoon transatlantic crossing is just such an occasion. Overall, very happy with this Premium Economy experience and Virgin Atlantic has struck a fine balance between Business and Economy Class for the product and service offer. Photo: Virgin Atlantic. Even Delta Comfort+ economy passengers receive ear plugs, toothbrush kits, lotions and eye masks on transatlantic flights. And I always come away feeling fine and ready to hit the town. Delta and Virgin Atla… The Upperclass wing actually features an entirely private check-in area, which I did not visit, as its accessed from a private driveway outside. However, it is a difficult item to criticise as the overall outlook of the front-line interaction is quite enjoyable and pleasing, and this more than makes up for these minor service failures. Bummer. Travel + COVID-19: Travel Technology Survey Results, Virgin Atlantic Premium Economy: A Review – InsideFlyer – IAM Network, Virgin Atlantic Premium Economy: A Review - My Blog, Masks in-flight are not the way to go, expert says, A Plane Ticket Urban Myth That Really Should Be Banished Forever…, IHG Rewards Club FINALLY Fixes Their Worst Flaw, KLM seat types in Economy; overview and discounts, Marriott Bonvoy publishes 2021 elite policy, London loses its name as ‘Best connected city’. Virgin has remastered the premium economy experience with its Premium A350 product. Their economy seats have a maximum recline of … Virgin Atlantic Airways: Comparing Premium Economy Virgin Atlantic - Delta Airlines - See 15,168 traveler reviews, 2,725 candid photos, and great deals for Virgin Atlantic Airways, at Tripadvisor. The one and only area where Virgin’s premium economy cabin stood out was seat comfort. Staff are somewhat active in the cabin during the meal toing and froing with drinks, and there is a moderate degree of ad-hoc tray clearance for those customers that finish early. Note: on a later, evening time Premium Economy flight, Virgin did hand out amenity kits with socks, lip balm, toothbrush kits and a pen. “Our intention was never to launch a website, our intention was to build a global brand for frequent flyers.”, content + community + technology + social. It was past midnight in London at this point. If you decide on upgrading your next trip with Virgin Atlantic to Premium instead of economy, this guide should help you in some way to make sure you pick the right seat to get the most out of your experience. Whatever they were after, I’m sure they would not have found. Newspaper service is a business class feature on many global airlines. As I’d checked my U.S. adaptor in my luggage, I was out of luck and ran out of laptop power just a couple of hours into this flight. The pasta was bland, and the salad greens, while fresh, were under-ripe and bitter. I was in need of a return flight from Berlin to New York. I arrived in Europe 9 days earlier via SWISS’ solid business class throne seat. Anyhow, that’s about it – we didn’t use the Clubhouse (but hope that someday we’ll get to see for ourselves what that’s like), but absolutely agree that Virgin Atlantic’s staff at London/Heathrow are exceptional as they went all out for us, too, when an IT problem of the airline’s making complicated things for us! The seat is decent and provides all the expected mod-cons for comfort and working. The new cabin was a hit. The cabin design is contemporary with dark seat covers and carpets, and the main colouring is from the mood lighting which is well used for this late morning departure. There is a USB socket integrated into the PTV screen, and there is a 110v International outlet for larger devices under the seat. Passengers could choose between the London Times, Financial Times and The Guardian. The Virgin Atlantic Economy food is of a much lower caliber and is not noteworthy so Premium Economy definitely provides a much nicer dining experience. I’ve flown in the last year both the A340 (BOS-LHR in Upper Class) and the 787 (LHR-DXB r/t in Upper and LAX-LHR r/t in Premium Economy) and can attest the 787 PE is awesome with international 110v outlets. They even included cute airplane-themed salt shakers similar to those I’ve seen in Virgin Upperclass reviews. Milepoint is now InsideFlyer. The pillow is white and has a white cotton cover with a small cut out to fit more ergonomically around the neck. The meal arrived plated just as one might expect on a domestic first class flight in the U.S. Virgin is in fact planning to replace them, generally with A350s. Staff presence for arrivals is quite satisfactory, and given the connectivity with Delta Air Lines, there is reasonable assistance for transfer customers. and now three U.S. airlines are in the process of rolling out this middle cabin on widebody jets. You’ll find nooks and crannies. The Premium Economy cabin crew had plenty of adapters on hand, but they only supported U.S.-style plugs (ahem, isn’t this is a British Airline???). Prices were comparable to Delta’s Gogo inflight service, though I was unable to use my monthly Delta Gogo pass (seriously, is this a joint venture or not). A British Airways 787 Dreamliner and A Virgin Atlantic 787 Dreamliner. They are timed to account for the precise walking distance to various gates. Soft drink choices are similarly extensive and include more niche items such as ginger ale, cranberry juice and sparkling water which are not always found outside of the front cabins. those new to the blogosphere. “Our intention was never to launch a website, our intention was to build a global brand for frequent flyers.” We’ve got news to share with you. Disappointingly, I didn’t receive an amenity kit. After my first flight, I sense that Virgin Atlantic is a great airline with a unique culture of service and style. But it was so un-memorable that, as of sitting down to begin this post, three days after the flight, I can’t remember what I ate. Hope you can try Premium Econ again on the 787 or A350. The in-flight entertainment systems were old and dim. That is a really good tip particularly to My favorite part of the onboard food service was the afternoon tea. We use cookies to ensure that we give you the best experience on InsideFlyer. It was good enough to occasionally load a web page and email. If you decide on upgrading your next trip with Virgin Atlantic to Premium instead of economy, this guide should help you in some way to make sure you pick the right seat to get the most out of your experience. Virgin Atlantic Airbus A350 Premium seat map (Image courtesy Virgin Atlantic) Bottom line. Immigration in Newark is immigration in Newark. After a comfy snooze in my supremely padded seat, I enjoyed a skyline view of Manhattan on descent into Newark. The comprehensive Airline and Airport customer review site for airlines and airports across the world. Mid-flight staff serve mini-ice creams and peppered steak pasties which both have fine flavour. This Virgin Atlantic A330-200 configuration features 3 classes including Upper Class, Premium Economy, and Economy seating options. It went by way, way too fast. » News Headlines This includes Upper-Class cabin passengers, FF members and handily, Virgin also include Premium Economy in this category. If you continue to read InsideFlyer we will assume that you are happy with us and our cookies. In July 2017, Virgin Atlantic announced its intention to form a joint venture with Air France–KLM, but in December 2019, it was announced that the joint venture would not include a … Major hubs such as Heathrow T3 have the dedicated Virgin Atlantic Economy Delight check-in desks. Welcome to Virgin Atlantic. It was a nice presentation. That’s all. Find our best fares on your next flights to the US and beyond, with a fantastic choice of food, drinks, award winning entertainment and onboard WiFi. I am quickly seated in the bulkhead row, and the cabin crew are swift to provide drinks (prosecco, water and orange juice), and these are kept topped up throughout the boarding process. “Mr. I’ve flown in eight different premium economy seats on long-haul flights, but never on the original. There was no mood lighting in the economy cabins. It took me about 45 seconds to get through, past actually friendly security screeners (there were smiles and one friendly agent assisted me lifting my bag into a bin). They weren’t great, and I ended up using my iPhone headphones instead. However the Business class on Virgin Atlantic is a very high end premium product way out of the reach of most. View details, » Frankfurt Airport has been Certified as a COVID-19 4-Star Airport. After dozing off I decided I needed a coffee (though I could have ordered another cognac, if my mood was a bit different). Virgin Atlantic also offered an afternoon tea service shortly before landing. Note that Virgin Atlantic also offers Economy … Meandering through the premium economy section on the way out, thinkin’ that this very much looks like something I wanna try. Service begins in a flurry around 15-minutes after departure with a pre-meal bar cart. Accordingly, I ordered the vegetarian tortellini. The welcome at the door sets a good first-impression and combined with simple purple mood-lighting and attractively laid out bar area (for the Upper-Class cabin) there is a prestigious feel. Other little perks included inseat laptop power, which is great for folks like me who like to work on flights, as well as Virgin’s inflight entertainment system that offers hundreds of hours of entertainment options. Thanks for posting this amazing information. The Virgin Atlantic Boeing 747-400 operates in a three class configuration. Each seat is outfitted with a pillow and blanket during boarding. 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